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Delivery and Returns
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Delivery address and locations
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Delivery time
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Tracking your delivery
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Delivery charges
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Returns and refunds
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COVID-19
Tracking your delivery
Notification prior to delivery
Once production has been completed and the order has been shipped, order managers will receive an email containing the shipment tracking details so you can monitor the progress of the delivery. Occasionally your order may be split over multiple deliveries. The remaining order will be delivered within 2 business days and you will receive separate emails for each delivery. Please contact us if you haven’t received it after 2 business days.
At time of delivery
Order managers will also receive an email once the order has been delivered.
Note: If you are part of a group order, please contact your order manager regarding the expected delivery date and tracking information.