• Once your order is paid on our website, it is immediately forwarded to an independent 3rd-party fulfillment center.
  • Unfortunately, no changes to the order or shipping address can be made after this point.
  • If you’ve entered the wrong shipping address, promptly contact Purolator (or UPS) upon receiving your tracking number(s) to request a correction.
  • You must provide all your tracking numbers when contacting Purolator or UPS to correct the shipping address.
  • If your order is shipped from multiple warehouses, ensure you have all tracking numbers from each warehouse before contacting Purolator or UPS to make necessary changes.